Privacy Policy

Last Updated: March 19, 2026

Purpose and Scope

Welcome to Rachel McDonough LCSW LLC ("Company," "we," "us," or "our"). This Privacy Policy ("Policy") outlines how we collect, use, share, and protect your personal information when you visit our website www.rachelmcdonoughlcsw.com and any related subpages (the "Website").

This Policy applies when you:

  • Visit or browse our Website

  • Contact us through forms or electronic messaging on our Website

  • Schedule services through our Website or a third-party scheduling platform

This Policy does not cover data collected offline or through third-party platforms, including scheduling or practice management systems.

This Policy describes our data practices. Where required by applicable law, we will obtain your consent before collecting or processing your personal information.

Age Requirements

We do not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from someone under 16, we will promptly delete it.

If you believe we have collected such information, please contact us at rachel@rachelmcdonoughlcsw.com.

Legal Bases for Processing

We process your personal information only when we have a valid legal basis to do so. Depending on the circumstances, we rely on one or more of the following:

Contract Performance. Processing necessary to respond to inquiries or provide requested services.

Legitimate Interests. Processing necessary to operate and improve our Website and services, provided those interests are not overridden by your rights.

Consent. Where you provide consent, such as submitting a contact form or opting into communications. You may withdraw consent at any time.

Legal Obligation. Processing necessary to comply with applicable laws or legal processes.

Information We Collect

We collect limited personal information in the following ways:

Personal Information You Provide.
Name, email address, phone number, and any information you choose to include when contacting us.

Scheduling Information.
If you schedule an appointment through a third-party platform, you may provide additional information required to book and manage your appointment. This information is processed by the third-party provider in accordance with their privacy policy.

Internet and Device Information.
Information such as your IP address, browser type, and general Website usage.

Approximate Location Information.
General location inferred from your IP address.

Sensitive Personal Information

You may choose to provide sensitive personal information, including health-related information, when contacting us through the Website. We do not intentionally collect sensitive personal information unless you voluntarily provide it.

Please avoid including highly sensitive or confidential information in initial contact forms.

Sources of Information

We collect personal information:

  • Directly from you (e.g., contact forms, scheduling requests)

  • From third-party service providers (such as scheduling platforms)

  • Automatically through tools like Google Analytics

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to support functionality and understand how visitors use the site.

We use tools such as Google Analytics to collect information about Website traffic and usage patterns. This helps us improve the Website and user experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

How We Use Your Information

We use your information to:

  • Respond to inquiries and communicate with you

  • Schedule and manage appointments

  • Improve our Website and services

  • Comply with legal obligations

Data Sharing

We may share your information with trusted third-party service providers that help us operate our Website and services, including:

  • Website hosting (Squarespace)

  • Analytics providers (such as Google Analytics)

  • Scheduling platforms

We may also disclose information if required by law.

We do not sell your personal information.

International Data Transfers

If you access this Website from outside the United States, your information may be transferred to and processed in the United States.

Consumer Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

To exercise these rights, please contact us using the information below.

Do Not Track and Global Privacy Control (GPC)

Our Website may respond to Global Privacy Control (GPC) signals where required by applicable law.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Important Note

Submitting information through this Website does not establish a therapist-client relationship.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date at the top of this page.

Contact Us

If you have any questions or would like to make a request regarding your information, you can contact us at:

Email: rachel@rachelmcdonoughlcsw.com
Contact Form: https://www.rachelmcdonoughlcsw.com/contact